FAQ

Where do your products ship from?

In true Sunny Sailor fashion, all of our products are made and shipped from the sunshine state - Florida! We ship orders from Monday through Friday by 2PM EST. If you are in the United States, we estimate you will receive your order within 3-7 business days. Orders to Alaska, Canada and outside of the United States vary on a case-by-case scenario. If you need your item(s) sooner, please select an expedited shipping option. Shipping times may vary, but please know we work our hardest to get you your order as quickly as possible. Any additional shipping costs are nonrefundable.

What makes your sunscreen products different from others?

Our sunscreens are formulated with high-quality, certified organic ingredients to provide broad-spectrum protection from both UVA and UVB rays. We prioritize clean, non-toxic ingredients that are safe for all skin types. Sunny Sailor products are reef-safe, cruelty-free, and free from parabens, sulfates, and other harsh chemicals. Whether you need a sunscreen for daily wear or an active outdoor lifestyle, our products are designed to keep your skin protected and nourished.

How often should I reapply sunscreen?

For maximum protection, we recommend reapplying sunscreen every 2 hours, especially if you're sweating, swimming, or towel-drying. Our products have been tested and certified to be 80 minute water resistant. 

What does "reef-safe" sunscreen mean?

"Reef-safe" refers to sunscreens that are formulated without certain harmful chemicals, like oxybenzone and octinoxate, which have been shown to damage coral reefs and marine life. Our reef-safe sunscreens contain non-nano zinc oxide, which provides a physical barrier against the sun without harming the environment.

Are your products safe for sensitive skin?

Yes, we prioritize gentle, hypoallergenic, organic ingredients in all of our formulas. Our sunscreens are free from harsh chemicals, artificial fragrances, and dyes, making them suitable for sensitive skin. However, as with any skincare product, we recommend doing a patch test on a small area of skin before full application to ensure there is no irritation.

What makes Sunny Sailor a safer product for babies and children?

Our premium ingredients and clean mission are what separates Sunny Sailor from the rest. As moms we were determined to make a product that you did not have to second guess. Each product has an ingredient list that is safe for everyday use on adults and children as we added absolutely everything you need and nothing you don’t. Nourishing oils like calendula, olive, jojoba and seabuckthorn are wonderful in aiding the non-nano zinc in natural sun protection all while not causing harm to your baby’s skin or bloodstream. We had so much faith in our products that we tested them on our own children. 
Sunny Sailor products avoid harmful chemicals commonly found in conventional sunscreens. Some of the ingredients avoided include:

  • Oxybenzone – Linked to hormone disruption and coral reef damage.
  • Octinoxate – A chemical that can cause endocrine disruption & harm marine ecosystems.
  • Parabens – Preservatives that may mimic hormones in the body.
  • Fragrance – Artificial fragrances can irritate sensitive skin and contain harmful chemicals. Fragrances are a common allergen and can cause reactions like redness, rashes, or itching.

How should I store my sunscreen?

To maintain the effectiveness of your sunscreen, store it in a cool, dry place, away from direct sunlight and extreme temperatures. Avoid leaving it in hot areas such as a car, as excessive heat can break down the active ingredients.

What is the shelf life of Sunny Sailor products?

An unopened product stored at a moderate temperature should be good for 2-3 years, depending on the product. If you open it and it smells good, then it’s good. Sunny Sailor does not use synthetic chemical stabilizers. Extremes in temperature (such as freezing, thawing, and humidity) can affect shelf life.

How long does an open product last?

You can expect your opened product to remain good for at least 12 months. Beyond that, the general rule of thumb is if it looks and smells good, then it’s still good! 

Are Sunny Sailor products Corn, Soy & Gluten Free?

Yes! 100% of our products are Corn, Soy & Gluten Free. 
They are also free of the following ingredients:
Alcohol, Xanthan gum, Sodium gluconate, Citric acid, Alcohol, Coco-glucoside

How do I contact Sunny Sailor’s customer support team?

If you have any questions, concerns, or need assistance with your order, our customer support team is here to help! You can reach us at ahoy@shopsunnysailor.com